FAQs

Do you offer virtual or in-person services?

We work primarily online, which means you can complete your intake, upload documents, review your return, and receive support without leaving home. Limited in-person options may be offered when necessary.

 

What tax services do you provide?

We prepare tax returns for individuals, families, self-employed workers, gig workers, and small business owners. We also offer amended returns, prior year filings, business Schedule C returns, and tax planning sessions.

 

What documents do I need to file my taxes?

Most clients will need:

  • Valid ID

  • Social Security numbers for you and dependents

  • All W-2s and 1099s

  • Last year’s return (if available)

  • Proof of expenses if self-employed

  • Documents for childcare, education, retirement, or other credits

Once you complete your intake, we’ll let you know if anything else is needed.

 

How do I get started with tax preparation?

You simply fill out our secure online intake form. After submission, we review your information and follow up with next steps.

 

How long does it take to get my taxes prepared?

Once we have your intake and documents, standard returns are typically completed within a few business days. More complex returns may require additional time.

 

Can you tell me exactly when I’ll receive my refund?

No one can guarantee a refund date. Refund timing is determined by the IRS or state agencies. You can track your refund status using the IRS and state tools after filing.

 

What if I need to fix a return someone else filed?

We can review your previous return and determine whether an amendment is recommended. If needed, we can prepare an amended return.

 

Is credit repair legal?

Yes. Credit repair is legal when done ethically. The Fair Credit Reporting Act (FCRA) gives you the right to dispute inaccurate, incomplete, outdated, or unverifiable information on your credit report.

 

Do you offer a money-back guarantee for credit repair?

Yes, you may qualify for a 100% refund of all monthly payments if:

  • No negative accounts worked on are removed after 6 consecutive months of service

  • You have not used another credit repair service or attempted DIY credit repair within the past year

  • You have no new negative accounts or missed payments while we are assisting you

  • You maintained active credit monitoring during your time with us

  • You provided updated credit responses within 5 days of receipt

If you believe you qualify, we’ll review your account before processing a refund.

 

How long does credit repair take?

Results vary. Some clients see changes within a few months, while others require more time depending on the type and number of accounts and their current payment behavior. We focus on realistic progress, not overnight promises.

 

Can you guarantee score increases or approvals?

No. No company can ethically guarantee a specific score increase or approval. Outcomes depend on your credit history, payment behavior, and how lenders and credit bureaus respond. We promise education, transparency, and consistent support.

 

Do I need to file my taxes with you to get credit repair?

No. You can enroll in credit services separately. Many clients choose both because having tax and credit strategy together provides a more complete financial picture, but it’s not required.

 

Still have questions?

We’re happy to help. Reach out so you can feel confident before moving forward.

📩 Contact Restored Rich Prosperity Firm